916 228 791 info@krsolutions.es

      Computer maintenance, ERP support and web

      IT system maintenance and ERP technical support

      Computer maintenance // Microsoft Dynamics AX (Axapta) // Technical support
      At KR Solutions we offer a computer maintenance service for companies, close and dynamic to solve all the daily problems related to ERP software, as well as improvement interventions so that our clients’ ERPs are always in line with their business.
      Our computer maintenance includes:
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      ERP maintenance

      We perform a corrective computer maintenance service ERP management software of the company with support via email, remote assistance or in person (depending on the severity of the incident). Each incident will be attended in less than 24 hours, during which a specialized IT technician will try to give you the best solution and help the client to solve the problem within 48 hours (as far as possible).
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      Urgent phone support

      In case of urgent problems that require immediate attention, this service can be contracted through which the incidences attended will have a maximum service period of 6 hours and will be treated as a matter of urgency.
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      Development packages by hours

      You can hire a monthly bag of hours for developments that affect system modifications or improvements.
      Do you want more information about our computer maintenance plans?

      Web Maintenance

      Your website always updated
      For a web page to offer the best results it is necessary to keep it updated with new content, images, new products, which will allow us to improve the user experience … Therefore, in addition to the development of the website, we have a computer maintenance service so that your website is always up to date without you having to worry about anything and can dedicate yourself to your business.
      Our web maintenance service include:
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      Web migrations

      We specialize in migrating web pages from one server to another, either for reasons of space, server improvement or simply by changing providers or other computing needs.
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      Content modifications

      In the maintenance of websites we include the modification of texts, images, videos, banners and everything related to the content that does not directly affect the structure.
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      CMS

      Management and maintenance of content managers (WordPress, Drupal, …) with periodic updates and backup copies (backup systems).
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      Web design: e-commerce

      Electronic commerce projects (Magento, Prestashop …) and integrations of the same with the ERP of your business (Microsoft Dynamics NAV, Dynamics AX, Office 365, etc)
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      Regular reviews of the web

      To ensure 100% of the functionality, we periodically check the websites detecting possible incidents such as bottlenecks related to the increase in visits.
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      IT security

      Detection and blocking of attacks against website security

      Do you need maintenance and / or updating of a website?

      Maintenance of computer systems

      Computer maintenance in offices and servers // Computer services
      We have a division of computer technicians to cover, maintain and optimize the technological park of our clients. This service is fully integrated with the management of servers and engines of BBDD, the main axis of them.

      Given our orientation as a computer maintenance and information consulting company, we have redesigned our systems department to guide it to provide quality technical assistance services through the development of computer solutions, such as monitoring and supervision tools that allow us to preventive IT maintenance through the generation of early warnings about future incidents.

      Our working model in this area is always proactive, that is, we anticipate incidents. From the first moment, all our technicians work with equipment monitoring software that allows us to remotely monitor and manage each of your company’s equipment, so that alerts are generated that anticipate the problem (CPU load, available disk space, etc.), thus avoiding problems before they occur.

      Computer maintenance of offices, computers and operating systems:

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      Periodic backups

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      Maintenance and installation of networks

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      Proactive incident management

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      Management of corporate emails

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      Installation and management of antivirus

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      Software and hardware management

      Computer maintenance of servers and systems monitoring:

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      Management of incidents

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      Periodic reviews on remote support or support in situ

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      Incident prevention system

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      Security and access controls

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      Installation and management of antivirus

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      Backups

      Hire our service for computer maintenance companies

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      IT Maintenance